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Are you looking to increase the productivity from your sales team?
The TeleNotes Sales Productivity System was designed by sales representatives for outside sales
and service representatives with one goal in mind, to increase the effectiveness and productivity of your team.
TeleNotes provides an innovative and highly effective approach to managing a
territory, maximizing the productivity of each team member, and allowing sales
and service teams to do what they do
best…talk. Using a cell phone, reps are easily able to record timely, complete information
on
each sales or service call. Detailed information including contract expiration dates, competitive
information, and other valuable information is available in a number of different
report formats for use
during the sales and fulfillment cycle, as well as for ongoing customer service
and support.
TeleNotes provides a simple solution with some very powerful benefits:
- An innovative management tool
- Better territory organization
- Increased time and focus on selling
- Faster “ramp-up” for new hires
- Improved flow of information between the field and office
How it works:
Following each customer interaction, the sales/service rep dials a toll free
number and dictates the notes from the sales/service call (usually 1-2 minutes
is all it takes).
What is captured?
- Complete account details including address and contact information
- Complete notes from the call
- Any follow-up items to be put on a calendar for later retrieval by the sales/service rep or management
How you use it:
- Managers and reps log on to www.telenotes.net to view the information
- The information synchronizes with Outlook, a Windows Pocket PC or Blackberry/iPhones
- Reps can view all their accounts, contacts, sales/service calls, call histories
and follow-ups
- Very comprehensive database with search/export capabilities for fax blasting, e-mail campaigns and telemarketing
campaigns
- TeleNotes provides a complete online calendar
- Managers can view and manage the same information, along with many “canned” and
custom reports
- Comprehensive call note search capabilities with the ability for managers to search the call notes and reply to the sales/service
rep regarding any specific call note
Customer Testimonial:
Two years ago, when we were looking to replace our outdated and very time consuming
sales database software, we wanted something that was not only going to be simple
and easy to use but also tailored around our needs. TeleNotes not only stepped
up to the task – they delivered beyond what we expected and continue to do so
today even though its long after the sale, something that’s almost unheard of
in today’s business
world. What made them different is that they truly cared about our
business! They didn’t send us a CD and box of manuals to sift through.
They took us through the process from setup to training and even provided our
sales staff with tips on how to make their jobs more efficient. Honestly, they
are like having a personal sales coach armed and at the ready and in these difficult
economic times, it’s good to know that you not only have a partner you can trust
but also one you can count on when the going gets tough and to me, it’s worth
every penny to have that piece of mind!
Stu Copperwheat
Director of Information Technologies
Tri-State Industrial Laundries
Rarely are you able to purchase a CRM system that completely satisfies both the
needs of the sales team and the overall goals of the company.
TeleNotes is that system. We began using TeleNotes a year and a half ago and
we couldn’t be more satisfied with the product and performance of this system.
The people at TeleNotes took the time to understand our business and what drives
productivity. They’re a dedicated team that cares about me, my business, and my
customer. TeleNotes allows my sales reps to efficiently manage their selling activity,
and gives management a level of visibility we have never had before. The result
is that our sales and management teams have never been more productive than we
are now.
Without hesitation I recommend TeleNotes to any company, in any industry, with
an outside sales team!
Rob Daniel
VP of Sales
Service Linen Supply
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